This privacy policy has been updated to comply with GDPR (General Data Protection Act 2018), which is an overhaul of EU data protection legislation and comes into effect on 25th May 2018. These websites www.paawtopia.com are served by Paawtopia Ltd, the company which governs the privacy of its users who choose to use it.
Paawtopia Ltd recognises the importance customers place on the proper use and storage of their personal information. We are committed to handling this responsibility with the utmost care and integrity. This privacy policy statement has been established to affirm our dedication to safeguarding the privacy of our customers.
This policy delineates the various aspects related to user privacy and specifies the obligations and requirements of users, the website, and its owners. Additionally, it details the methods by which this company processes, stores, and safeguards user data and information.
This website and its owners proactively protect user privacy, adhering to UK laws and requirements. It is registered with the The Information Commissioners Office (ICO).
Cookies are used on this site to enhance user experience. Users can choose to allow or disallow cookies upon their first visit as per recent legislation. Cookies track user interactions to provide a customized experience but do not store personal information. Users may block cookies through their browser settings.
Tracking software like Google Analytics, Google Ads, Google Tag Manager, and Facebook monitor site usage via cookies without collecting personal data. Privacy policies are available at:
External vendors may also use cookies for referral programs and adverts, which typically expire after 30 days. No personal information is collected by these cookies.
Users contacting this website and/or its owners do so at their discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation 2018. Every effort has been made to ensure a safe and secure form for the email submission process but advise users using such form for email processes that they do so at their own risk.
This website collects information to provide details about products/services or answer your queries. Your details may be used to subscribe you to an email newsletter only if you explicitly consented or previously purchased or inquired about related products/services. This is not a complete list of your rights regarding email marketing. Your information is not shared with third parties.
While we strive to provide quality, safe, and relevant external links, please exercise caution before clicking on any links mentioned on this website. (External links include clickable text/banner/image links to other websites, like City and Guilds of London School of Pet Grooming.)
We cannot guarantee the content of externally linked websites. Clicking on these links is at your own risk, and we are not liable for any damages or issues arising from visiting these links.
This website offers an email newsletter program designed to inform subscribers about its products and services. Users may subscribe through an online automated process at their discretion, or via prior written agreement.
Subscriptions are managed in compliance with UK Spam Laws as outlined in the Privacy and Electronic Communications Regulations 2003. All personal subscription details are securely stored in accordance with the General Data Protection Regulation (GDPR) 2018. No personal information is disclosed to third parties or entities outside the company that operates this website. Under GDPR 2018, you may request a copy of the personal information held by this website’s email newsletter program. A small fee will be required. To obtain a copy, please write to the business address provided on the Contact Us page.
Email marketing campaigns from this website or its owners may include tracking features to monitor subscriber activity. This data, which may encompass email openings, forwards, link clicks, as well as times, dates, and frequency of interactions, is stored in a database for future analysis. This information helps enhance future email campaigns by offering content that aligns with user interests.
In accordance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers can un-subscribe at any time via an automated system. Instructions for un-subscribing are detailed at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to un-subscribe will be provided.
To carry out our obligations under the agreed contract we must process the information you give us. Some of this information may be personal information.
We may utilise this information to monitor our service performance, ensuring you remain unidentifiable. We process and store your data based on our contract or your request before entering into a legal agreement. This will continue until the contract expires or is terminated by either party.
If you wish us to remove personally identifiable information from our system website, you may contact us at info@pawwtopia.com
This may limit the service we can provide to you.
We may share your personal information with our subsidiaries, parent company, and its subsidiaries, as per section 1159 of the UK Companies Act 2006.
We may also disclose your personal information to third parties:
If we sell or buy any business or assets, we may share your data with the prospective seller or buyer.
If Paawtopia Ltd or most of its assets are acquired by a third party, customer data will be among the transferred assets.
We may disclose or share your data to comply with legal obligations, enforce our terms of use, or protect the rights, property, or safety of our customers or others. This includes exchanging information with companies and organizations for fraud protection and credit risk reduction, such as CCTV images for security and crime prevention.
Payment information is always taken in a secure process online and/or over the phone or in person. Details are never recorded or repeated in front of other persons. Payments taken by us or transferred to us either through our website or otherwise are accepted through a monitored and controlled system.
At the point of a website payment, you are transferred to a secure page or through our online outlets, such as PayPal, World Pay or another reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
To provide you with the services you have requested;
To comply with other laws, including for the period demanded by our tax authorities;
To support a claim or defence in court.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter of our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
If you have been pleased with our services and would like to give us a good review on our website we will only put the name that you supply us with and the name of your pet on our website, with your permission.
If you are not happy with our privacy policy or have a complaint then you should notify us either by phone or an initial email. Our email address is info@paawtopia.com
If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
If you are in any way dissatisfied with how we process your personal information, you have a right to complain to the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
